FAQS

Shipping

How long does shipping take?
All of our pieces are made to order just for you. Orders are processed and shipped out in 4-10 business days, not counting weekends or holidays. During high-volume periods, please allow a few extra days. If there's a significant delay, we'll reach out by email.

Do you offer free shipping?
Yes — we offer free shipping on all US orders.

Do you ship outside the US?
We currently only ship within the United States.

Returns & Exchanges

What's your return policy?
We offer a 14-day return policy — you have 14 days after receiving your item to request a return. Items must be unworn, unused, in original packaging, and with tags attached.

How do I start a return?
Contact us at support@frommeapparel.com to request a return. Please don't send items back without requesting a return first — they won't be accepted. Return shipping labels are at the customer's cost.

What if my order arrives damaged or wrong?
Please inspect your order as soon as it arrives. If there's a defect, damage, or you received the wrong item, contact us right away at support@frommeapparel.com so we can make it right.

Sizing & Fit

How do I find my size?
Every product page includes a link to its specific size chart with body measurements. Since our pieces run in different fits (oversized, relaxed, true-to-size), we recommend checking the chart for that exact style before ordering.

Orders

Can I change or cancel my order?
Since items are made to order, please contact us as soon as possible at support@frommeapparel.com if you need to make a change — we can't guarantee changes once production has started.

How do I track my order?
You'll receive a shipping confirmation email with tracking information once your order ships.